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Terms and conditions

Last updated: July 2023

Please read these Terms and Conditions ("Terms") carefully before using PrimePicks Dircet: Online Store ("us," "we," or "our") website and services.

Your access to and use of our website is conditioned on your acceptance of and compliance with these Terms. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website.


If you wish to purchase any product or service made available through our website, you may be asked to supply certain information relevant to your purchase, including your name, billing address, shipping address, payment information, and contact details.



All payments are processed securely through trusted third-party payment gateways. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.


Shipping and Delivery:

We strive to provide accurate shipping estimates, but actual delivery times may vary due to factors beyond our control. Once an order is shipped, it is the responsibility of the shipping carrier to ensure timely and safe delivery.


Returns and Refunds:

Our Returns and Refunds Policy outlines the conditions under which you can return products and request refunds. Please review this policy carefully before making a purchase.


Intellectual Property:

The content, design, graphics, and logos on our website are the property of PrimePicks Direct: Online Store and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

User Conduct:

You agree not to use our website for any unlawful or prohibited purpose, including engaging in activities that could disrupt the functioning of the website or compromise the security of our systems.


Limitation of Liability:

To the fullest extent permitted by applicable law, PrimePicks Direct: Online Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or products.



You agree to indemnify and hold harmless PrimePicks Direct: Online Store, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our website or violation of these Terms.


Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Namibia, without regard to its conflict of law principles.


Changes to These Terms:

We reserve the right to modify or replace these Terms at any time. The updated Terms will be effective upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.


Contact Us:

If you have any questions about these Terms, please contact us at

By using PrimePicks Direct: Online Store's website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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